Funeral home reviews Syracuse

Customer Reviews

We want every family we serve and every guest we welcome into our funeral home be served to their complete satisfaction.

With that in mind, we love to hear about the experiences that people have with our funeral home. We’ve shared some of this feedback below.

Have we helped you? If you’ve ever read a review, you know how helpful they can be. Help others by sharing your experience and leave your own review below.

Recent Reviews

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Kaeli was outstanding. I would recommend her to everyone. Absolutely the very best.
~ Joseph   M. - 10/25/2023

No improvements necessary. Your service was outstanding. Kayce was excellent. When I go, I want her for my family. Thanks to Kayce, Barb and Susan.
~ Steven   S. - 10/16/2023

Mark went above and beyond meeting our needs. Nadine went above and beyond assisting us for what we wanted.
~ Brenda   P. - 10/4/2023

I felt the staff truly cared! It was very comfortable and reassuring to know they had it all under control and it went perfectly. Thank you! The video was done very nice and we received a lot of compliments. John provided excellent service and knowledge. Kate was excellent, very caring and a great help. Matt very helpful with the monument. Excellent staff.
~ Emily   P. - 10/2/2023

Everyone was so caring and friendly always available to answer questions or help in any way. I really appreciated talking to an associate anytime I called! Donna was a great help pre-planning details and finances. Kay, our funeral director, was a great help final arrangements after the death.
~ Molly   C. - 9/30/2023

Our family appreciated Matt's patience and kindness as we were somewhat indecisive about what we wanted. He guided us through the process helping us feel less overwhelmed. Thank you so much.
~ Eden   A. - 9/28/2023

I want to say thank you to New Comers. They made everything easy from start to finish. Made our hardest day easier. They did an excellent job on my dad and they were there for our every move or request. Again thank you.
~ Jeannine   G. - 9/24/2023

Our entire family was very pleased and impressed with the care you gave us when we came in to do the arrangements Mike didn't push us to buy anything. He gave us our space plus he had some great ideas to make the wake and funeral special to us.
~ Donna   T. - 8/30/2023

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